Coronavirus/COVID-19 Client Update:
Date: 5/31/2020
RE: COVID-19 Update
Dear valued clients,
To help stop the spread of COVID-19, Governor Inslee has asked Washington residents to stay home as much as possible and do their part to keep everyone healthy. This is especially important as the state begins to gradually reopen and we work together to prevent outbreaks. With Washington’s Safe Start plan now in effect, we have begun scheduling routine appointments and procedures. We are continuing to practice social distancing in addition to a safer appointment approach to keep you, your pets and our staff safe and healthy.
Our current protocol includes the following:
- When you arrive for your appointment, call us from the parking lot to check-in and to receive further instructions
- Practice social distancing whenever possible
- Bring a credit card to pay by phone to limit exposure and expedite the check-out process
We are limiting one client in the lobby at a time so please plan for extended wait and check-in times.
Please call our office to coordinate prescription and retail pick-up. We are happy to answer any questions by phone. Thank you for your patience and understanding in advance.
April 6th, 2020
On April 2nd, 2020, Governor Inslee announced a month-long extension of his “stay home, stay healthy” emergency order. We are watching this evolving situation closely and are taking additional measures to keep you, your pets and our staff safe during this time of crisis.
We are continuing to limit our appointments to patients who need non-routine procedures and those that are experiencing any illnesses or injuries only. We are asking all clients who would like to schedule an appointment to please call the front desk and ask about our updated COVID-19 precautions, and what to expect with your visit.
Here are some steps that you can do to help us:
• If you are experiencing any concerning symptoms of COVID-19 stay home. If your pet needs to be seen please call the clinic so we may discuss the situation.
• Call us from the parking lot once you have arrived to notify us you are ready for check-in.
• Companion Animal Hospital leashes will be used for check-ins in lieu of owner belongings. Please speak with one of our front desk associates prior to your appointment time so we may confirm details.
• Provide credit card information over the phone in advance to ease the checkout process.
• Respect social distancing at all times, call the clinic in advance so we may go over details and plan for your arrival.
Please plan ahead for extended wait and check-in times and call our office with any questions or concerns. We thank you for your patience and your understanding in advance.
March 24th, 2020
Dear valued clients,
On March 23rd, 2020, our Governor Inslee has implemented a "stay at home" order, directing all residents immediately to heed current State public health directives to stay home, except as needed to maintain continuity of operations of essential businesses critical to protect the health and well-being of all Washington residents.
In accordance with this order, Veterinary Hospitals and their staff are considered part of the essential workforce under Healthcare and Public Health. Companion Animal Hospital will continue to operate under modified business hours; Monday-Friday 7am to 7pm, Saturday 8am to 6pm and Sunday 10am to 4pm, with updated policies on how we are seeing and handling patients. At this time we are limiting our appointments to patients who need non-routine procedures and those that are experiencing any illnesses or injuries only. We are asking all clients who would like to schedule an appointment to please call the front desk and ask about our updated COVID-19 precautions, and what to expect with your visit.
Here are some steps that you can do to help us:
• If you are experiencing any concerning symptoms of COVID-19 stay home. If your pet needs to be seen please call the clinic so we may discuss the situation.
• Call us from the parking lot once you have arrived to notify us you are ready for check-in.
• Companion Animal Hospital leashes will be used for check-ins in lieu of owner belongings whenever possible. Please speak with one of our front desk associates prior to your appointment time so we may confirm details.
• Provide credit card information in advance to ease the checkout process.
• Complete client forms in advance over the phone with one of our front desk associates.
• Respect social distancing and have a seat in the lobby at least 6 feet away from any other patrons or wait in your car and we will let you know when we are available to assist you.
Please remember that the health and wellness of you, your pets and our staff is our number one priority.
March 18th, 2020
Dear valued clients,
Due to the limited patients we are seeing during the COVID-19 outbreak we will be making some minor adjustments to our business hours. Monday through Friday will will be open from 7am to 7pm, Saturday from 8am to 6pm and Sunday from 10am to 4pm. As this situation is continually evolving, we will continue to do everything we can to keep you updated.
If you need to schedule an appointment please call the front desk before coming in. If you are experiencing any concerning symptoms of COVID-19 please stay home. If your pet needs to be seen please call the clinic so we may discuss the situation. Please remember that the health and wellness of you, your pets and our staff is our number one priority.
To schedule an appointment please call us at (425) 746-1800.
March 16th, 2020
We want you to know we are continuing to keep a close eye on the COVID-19 outbreak. This is a rapidly evolving situation and we are continuing to make changes and taking all the necessary steps to protect our clients, patients and staff.
At this time, we are asking all clients who are experiencing any upper respiratory symptoms of COVID-19 including cough, shortness of breath or fever to stay home and not come to the clinic. If you are experiencing any of these concerning symptoms and your pet needs to be seen, please call the front desk before coming into the clinic so we may discuss the situation. We have plans in place to help ensure your pet receives the care it needs.
We are also asking all clients to limit the amount of people present at the time of an appointment to one handler per pet. If you have any questions or concerns regarding this notice, please call the front desk.
The health and wellness of you, your pets and our staff is our number one priority.
Please call us at (425) 746-1800 with any questions or concerns.
March 5th, 2020
We understand the concern that Coronavirus has brought to the area and we want you to know we are keeping a close eye on the COVID-19 situation. We are asking all employees and pet owners to follow the CDC guidelines to prevent the spread of disease: wash their hands often with soap and water for at least 20 seconds, especially after going to the bathroom; after blowing your nose, coughing, or sneezing. If soap and water are not readily available, please use hand sanitizer. The wellness of you, your pets, and our staff is our number one priority.
Please visit the following websites for more information:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
Welcome to Companion Animal Hospital
in Bellevue, WA
Call us at (425) 746-1800
If you have an EMERGENCY please call us right away
Companion Animal Hospital is a full service veterinary hospital and dog day care located in the Crossroads area of Bellevue. We have been in business in this location since 1998, when Companion Animal Hospital merged with Crossroads Veterinary Clinic in a 10,000 square foot facility built just for our pet clinic.
We strive to practice preventive medicine in order to minimize the risk factors associated with many diseases. We believe the annual, and sometimes biannual exams, can be of greater importance than annual pet vaccinations given without an exam.
By practicing this premise, we are able to slow and possibly stop the progression of many different diseases. This approach to veterinary care allows your pet to live a longer, more comfortable life.
We have a number of resources for you to learn about how to take better care of your pets. Browse around and look at our various educational articles, blog posts, dog day care services and pet videos. The best veterinary care for animals is ongoing nutrition and preventive care. If you have a question please call (425) 746-1800 or fill out our contact form and we'll get back to you as soon as possible.
At Companion Animal Hospital, we treat your pets like the valued family members they are!
Our pet clinic offers a wide variety of veterinary services, including:
- Spay & neuter services & veterinary surgery
- Animal boarding
- Pet laboratory services
- Pet dental care
- Dog day care
- Pet Vaccinations
- New Online Pharmacy! *Click here to login!*
- and much more
Please Note: We no longer offer grooming services
We are excited to announce our new partnership with Vetsource®
You can now order quality prescription medications, food and health care products sourced directly from the manufacturer and have them shipped right to your front door. AutoShip allows you to schedule regular deliveries of your pet’s medications and food at your convenience. And with RemindMe, single doses of your pet’s flea, tick and heartworm preventatives arrive once a month when you need them — with FREE SHIPPING!
Stay connected with Petly! To sign up visit www.Petly.com
Craig Ritchie
Bellevue Veterinarian | Companion Animal Hospital | (425) 746-1800
1827 156th Ave NE
Bellevue, WA 98007